Setup

From your files to Tsuno in service.

Your team never starts from a blank page.

Migrating your documents and history, connecting your tools, going live with your team: what happens at each step, and what you need to do.

Try it with 3 documents See the 4 steps

Papers, binder and supplier price list on one side, a tablet on the other, on a restaurant table.

The steps

Four steps, in this order.

You send what you have.

As it is, in any order, even incomplete. Nothing to reformat, nothing to clean up first.

Documents
PDF and Word: procedures, job descriptions, welcome booklet, training material.
Spreadsheets
Excel and Google Sheets: schedules, trackers, supplier price lists, checklists.
Photos
Paper recipes, handwritten checklists, kitchen postings.
Software exports
Whatever your current software can export to CSV or Excel, even if imperfect.
Interview
The know-how nobody wrote down: you say it, we write it.

Staff data (employees, named schedules, clock-ins) is only exchanged once the framework has been agreed with you.

We structure and import.

Two tracks in parallel: your documents become Tsuno’s content, and your history is migrated from your old software.

Your documents

Sorted: checklist, procedure, schedule, recipe.
Broken down into tasks, stations, hours, skills and steps.
Matched to a station, a task or a site.
Reviewed with you: a person settles the doubtful cases.A person decides
Imported: only what is validated goes in; the rest is set aside, with the reason.
Checked: gaps, contradictions and duplicates are flagged, never hidden.

Your history

Employees, schedules, clock-ins and HACCP logs, from your old software’s export.

A column mapping is suggested; you check it before any data is read.
A preview shows the result before anything is written.
One faulty line and the batch stays out: every error is listed so it can be fixed in one pass.
Re-importing a batch of HACCP logs updates the existing lines, with no duplicates.

We connect your tools.

POS, payroll, scheduling, online ordering, delivery: when a tool allows it, Tsuno reads its data instead of making you type it again.

What we need

Access provided by the tool, an API key or a login, linked to a site or to the brand.
Failing that, a regular export or automatable access, looked at case by case.
Access credentials are stored encrypted and never shown in clear again.

What each status means

Connected: The connector exists in Tsuno and is already in use.
API-ready: The tool has a documented public API; the Tsuno connector is still to be built.
On request: Connection looked at for your case: export, automatable access, partner API.
In progress: The connector is being built and is not in service yet.

See integrations and their status Ask about an integration

We launch Tsuno with your team.

The go-live date is set with you. Before it, your managers review; after it, we look together at what is actually used.

Configuration

Sites, roles and access, blocks switched on, temperature thresholds, weekly report template.
Field reviewWith you

Your managers fix whatever does not match their reality.
Manager training

A short session on their own site’s data: open a checklist, flag a problem, ask a question.
Go-live

Your team opens Tsuno already filled, on the site tablet and on their phone, with no app store needed.
One-month reviewWith you

What is used, what is not and why, what we adjust. You leave with a dated list.

Train your team on site, with us: La Mise au Carré

Trial with 3 documents

Before you commit, ask your own restaurant.

Not a generic demo: an environment built from three of your own documents, so you can see whether Tsuno fits.

Three documents, your choice

A recipe
A procedure
A checklist
An anonymized schedule

Three at most.

Do not send

No personal or sensitive data: no HR documents, no names, no contracts, no payslips. In a schedule, replace names with “Dining room 1”, “Kitchen 2”.

How it works

You send
By email: the button opens a pre-filled message, just attach your documents.
We build
An isolated environment, filled with your words, stations and procedures.
We walk you through
In a meeting: you ask your restaurant your own questions.
We delete
On the date we set together. Nothing is ever mixed with other clients.

Access limited to the people you name.

Send my 3 documents See the demo first

Frequently asked questions

How long does setup take?

It depends on the number of sites and on what you send us. The go-live date is agreed with you at the start, and the review takes place one month later.

Who does the migration work?

We do. You provide the files and settle the doubtful cases with us; your managers review what concerns their site.

Do I have to stop using my old software?

No. You keep it during setup: its exports are used to migrate your history, and whatever can be connected is connected.

Does the trial replace the full setup?

No. The trial is limited to three non-sensitive operational documents. The full setup comes next, once the framework is agreed with you.

Can you train my team on site?

Yes, that is the full service: La Mise au Carré. It runs on site with your team, using your imported data.

Let’s talk about your migration.

Number of sites, tools in place, what you want to bring over: write to us and we will get back to you to discuss it.

Talk about your case Try the demo

By email, at [email protected].