Saturday, 6:30 pm, pre-shift huddle
A line cook covers an absent colleague on cold station. They open the station card on a tablet: steps, plating, hygiene points. The chef does not repeat it all.
Restaurants
Say your service standards once. See them followed everywhere.
The pass talks. Tsuno remembers.
From pre-shift huddle to close, Tsuno keeps each location’s standards and tells you what got done, or didn’t, without calling every manager.
No account needed, on a fictional restaurant.
What you live with
Every location has its own version of the rule.
When the team moves fast, a standard drifts. You see it on the floor, on the plate, sometimes too late.
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A new hire, three weeks of shadowing
A senior stops working to show the moves. Who’s trained on what? The answer sits in a spreadsheet.
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Temperature logs on paper
Stapled sheets, boxes filled in after the fact. On inspection day, someone hunts for the binder.
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A schedule built, a labor cost that surprises
Payroll shows up at the end of the week, when it’s too late to adjust.
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Incidents that evaporate
A breakdown mentioned out loud, a miss noted nowhere. Next shift, nobody has the thread.
On the floor
Three moments you will recognize.
Monday morning, before coffee
You ask what happened across your sites over the weekend. The answer cites missing logs, a closing checklist left open, and a station with nobody trained.
Tuesday, a new hire arrives
The welcome booklet is ready, adapted to the role. The manager follows validated steps instead of improvising, and the new hire knows where they stand.
How Tsuno organizes your group
Your organization, in the order you think of it.
Every standard has a place, from the brand down to each station’s daily routine.
- Brand
- Restaurants
- Stations
- Daily routine
Ask Tsuno
Ask it the way you would ask your right-hand person.
- Which temperature logs are missing this week, and where?
- Who is cleared to run dish and the pass on Friday night?
- What was left open on the closing checklists?
- Prepare my review with Gare’s sous chef from dated facts only.
Fictional examples: restaurants, stations and first names are made up.
What you use
Six functions to run the group without being everywhere.
The ones a multi-unit owner opens every week.
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Checklists and daily routine
Opening, receiving, closing: each task has a station and a time, ticked on a tablet, flagged when missed.
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Training and skills
Modules, auto-graded quizzes, skills validated and dated by a person. You see who can do what, site by site.
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New hire onboarding
A booklet per role and language, a path to independence, an e-signature at each step.
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Scheduling by role
Each team’s schedule, built from roles and validated skills.
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HACCP logs
Temperatures entered by hand or sent by sensor, with an alert on any breach. Sensors sold separately.
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Incidents and tasks
A breakdown, a miss, a complaint: reported in seconds, assigned, tracked to closure.
“My managers have no time for one more tool.”
They don’t start from a blank screen: your existing procedures and checklists are brought in, and a person validates what matters. During service, the everyday action takes seconds on a tablet or by voice. Managers get time back elsewhere: prepared summaries, reviews built on facts.
Frequently asked questions
How many restaurants do I need?
One is enough to pass things on without repeating yourself. Tsuno really pays off once you can no longer be at every site: from two or three locations, standards start getting lost between them.
Does Tsuno connect to my POS?
It depends on the POS. Some are already connected, others can be connected through their API or are looked at on request. The Integrations page shows the real status of each tool, with no promises.
Are sensors required for temperature logs?
No. Your team can enter logs by hand on a tablet or phone. Sensors are an option, sold separately, installed and configured on request.
Can it track waste and inventory?
Yes: supplier orders, deliveries received, stock counts and declared waste, site by site, with their dates. Waste also shows up in the questions you ask Tsuno.
Try it with three of your documents.
A station card, a checklist, a schedule. We make them searchable and ready to question, then talk it through together.
Non-sensitive operational documents only. No personal data in the trial.