Monday, 5:45 a.m., a no-show
The team lead reassigns the visit. The fill-in opens their phone: site, access, instructions and checklist are there.
Cleaning and services at client sites
Every client site has its own rules. Your crew has them in hand.
The fill-in shows up with the code, the instructions and the checklist.
From contract to today’s visit, Tsuno keeps the access details, instructions, checklists and history of every site. You know what is going on without being everywhere.
The public demo is a fictional restaurant, no account needed: the principle is the same for you.
What you live with
Sites multiply, instructions get lost
A crew member alone at a client’s, a fill-in without the door code, a team lead on the phone all day.
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Scattered access instructions
Codes, keys, zones, visit windows: everyone holds them differently, and the fill-in shows up with nothing.
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Scheduled versus actual
The visit was set for 6 a.m. Finding out whether it happened, and for how long, takes three calls.
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Incidents with no trail
A client remark, damage reported by word of mouth: nothing is found at the next visit.
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A new hire, a new site
You send them out with a colleague and hope the site standard gets passed on.
Situations
Three moments in the week
Wednesday, 6:20 a.m., a leak on site
The crew member reports the incident with a photo from their phone. The team lead sees it in “Today”, handles it and marks it resolved.
Friday, the client calls
Visits completed, gaps, incidents with photos: the site history is already written. You answer in a minute.
Your business, in Tsuno
From contract to visit
A client has sites. Each site has a service plan: frequency, duration, checklist, price. The plan generates the visits. Changing the plan does not erase the history.
- Client
- Client site
- Service plan
- Visits
Ask Tsuno
Ask it the way you would say it
- What deserves my attention today?
- Who is working at which sites today?
- Which incidents are still open?
- What happened at this site last week?
Fictional examples: clients, sites and crew members are made up.
What Tsuno keeps for you
The essentials, site by site
What the crew member sees on their phone, and what the office sees at a glance.
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The site file
Address, access and hours, zones, instructions, special rules, checklist: what a crew member needs before walking in.
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The visit on the phone
Crew members see their day, start and finish, tick the checklist and report an incident with a photo.
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“Today”
Today’s visits, missing ones, delays, scheduled versus actual gaps, open incidents: what deserves your attention, at a glance.
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Plans and schedule
The service plan generates the visits. The daily and weekly schedule shows who goes where, and reassigning takes one move.
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Site history
Completed visits, durations, incidents and photos, site by site: the answer for the client is already written.
Our crews are in the field, not at a screen.
Exactly. A crew member’s phone only shows their day: where to go, how to get in, what to do, then start and finish. The rest happens in the office, where the team lead and the owner ask Tsuno instead of calling around.
Frequently asked questions
Does Tsuno replace my invoicing software?
No. The service plan keeps the price agreed with the client; invoices stay in your tool.
Is crew clock-in used for payroll?
No. Starting and finishing a visit time-stamps it so you can compare scheduled and actual. This operational clock-in does not feed payroll.
Can a crew member see other sites?
No. On their phone, a crew member only sees their own jobs: where to go, how to get in, what to do. Sites, plans and assignments stay with the office.
Try it on one of your sites
Three documents from one client site are enough to see your instructions and visits laid out.
The trial uses non-sensitive operational documents, with no personal data.